You need to obtain unlocking code from previous network. Standard charges will apply. You can make a call on 3 mobile upgrade contact numbers for 3 mobile sim contracts which are:. I have tried to contact 3 on my mobile on my home phone regarding nuisance phone calls and there are options to go through which are impossible to speak to anyone.
Hutchison 3G UK Ltd. If you wish you can personally visit at nearby store to resolve your queries. The location can be found out by visiting at link http: If you do no remember the due date of the contract you can visit the link http: You can upgrade with our services after completion of three consecutive months provided you are currently in 1 month Sim deals.
You are also required to go through a credit check. If your contract is ending within less than 30 days, you can immediately upgrade the services but if 30 days are left for contract, upgradation is allowed but charges will apply for early upgradation. You can make a call on 3 mobile upgrade contact numbers for 3 mobile sim contracts which are:. For queries related to broadband contract, call is to be made on 3 mobile broadband customer service numbers:.
You can also contact 3 mobile customer experts through 3 mobile live chat by visiting the link http: You can cancel the contract using 3 mobile customer service chat link appearing on page http: For filing complaint against 3 mobile services, you can contact 3 mobile customer service complaint numbers which are same as customer service numbers.
The numbers are same for both business as well as personal customers. The complaint can also be filed by filling up online complaint form given at link https: The complaint request shall be resolved within 14 days of filing the complaint. It means that every possible effort has been made but solution cannot be reached. The mail can also be sent at following postal address: In case you are shifting to 3 mobile from other network you need to unlock your device before you can use it for 3 sim.
You need to obtain unlocking code from previous network. Following are the details of 3 mobile contact number for unlocking:. In case of O2 network pay monthly plan: For pay as you go plan: For T-Mobile network, call from T-Mobile phone or 44 from any other phone. You can use phone automated system to pay bill to 3 mobile services.
You are required to make call on 3mobile contact number to pay bill: If you are facing any problem regarding paying 3 mobile phone bills, you can make a call at 3 mobile customer complaint numbers: These complaint numbers can also be called upon for reporting any information regarding lost or stolen phone. The report must be made within 24 hours since your device is lost. In case your device is misused by someone else, you will be responsible for maximum payment of pound for such unauthorized use.
However if you do not file complaint with 3 mobile within 24 hours, you will be liable to pay all charges incurred by that unauthorized person using your name. If you have insured your device, you can file a claim against insurance company.
For all kind of assistance you can make a call on 3 mobile technical support number Call charges 7p per minute will be charged plus charges of phone service provider. My account phone Instead of 13 pounds a month on the 11 th of each month they have taken money from account twice on the 3rd again on the why I would like to know thanks.
HI am payg with 3 and have had no signal on my phone for days now what is going on? Is there anything I can do? Try checking the coverage status http: I asked for a copy of my bill to be sent to me it was not sent so I called back and was advised it would be with me asap. I then received a bill for one of your other customers which i now have all the details for.
Calling 3 really is very difficult due to the language barrier. I am Jagindar Store at One Stop sold me a mobile that Icould not operate by Hand fingers although they assured me I shall be able to so and letters are big, experiencing difficulty i was told to buy stylist pen that did I could not use pefectly I have noe Lebara.
Lebara told me for not being sent messages I have to do it myself from my phone I donot know much about phone and computers. Hi Upgraded mobile phone in store. After 3 days device still unused back in store for exchange and was told that- no exchange or returns, no change of plan in my case is possible, even thought, 3g web states that exchange within 7 days it is allowed.
Please can you comment on this issue, i see you helping a lot of people on your website. Hey, use this page for information regarding Three returns http: Would you have any idea why I was refused a pay monthly sim because of a poor credit score but when I checked my credit score it was above average? Really need to speak to someone UK based. After finalise the 2 contracts I ask the sells team that whn would I get my voucher n they told me that they would send me am email then I have to fill the form n send it to them n I will get amazon voucher within 90 days.
Was waiting n waiting for email you receive but never received any emails so I phone them 3 times in 2 and a half months to asked that not received any voucher n am same thing been told that u need to wait n will get an email.
I have explained so many times n really as made me upset that I feel like they have trick me to get 2 contact out. Can you assist a. I have had same problem. Advise them that my husband had passed away, sent death certificate which they deny receiving now had letter threatening collection agency.
Find out about our international charges. Fill out the form. You can use this form to request that we cancel your contract as long as you're within at least the last 30 days of your minimum contract period. Once the form has been processed, our team will be in touch by email on the address you've provided to let you know next steps. Please note, you should only use this form if you don't need a PAC code to keep your number. If you wish to take your number to a new provider when you leave, or move your number from Pay Monthly to Pay As You Go, you'll need to contact us by phone using the number provided above.
Let us know why you would like to talk to us today. Using a device abroad articles: Recycle or trade-in your old Three device. Return, exchange or cancel your upgrade. Bring your number to Three. Setting up Direct Debit.
Checking when your price plan ends. Changing your price plan. Checking your monthly allowances. Phone tariffs - Pay as You Go on Three. Managing your account online.
Topping up your phone. Topping up with a voucher. Knowing when you're using data. Buying data and Add-ons. Getting started with a new device, repairing a faulty device or getting a PUK code.
Contact us. Unexpected text message from Three? Three Customer Services. Hutchison 3G UK Ltd. PO Box Glasgow. G2 9AG. Enter postcode to find your nearest store. Search. Check coverage & network status. Buy from us Buy from us ; Explore Three. Mobile Phones. Three Mobile (3) Customer Service Contact Numbers (%) votes 3 Mobile is a UK based company offering various plans for mobile and broadband services. They have a great range of consumer and business mobile and mobile broadband deals with a . About Three Customer Services Whether you choose to visit Three's online store or call you will get the highest levels of customer service. Three aim to deliver all their smartphones the next-day and its UK based-call centre is always there to answer any questions/problems you may have.